Superintendent I - Fleet and Manufacturing Services

Requisition ID: 40858 

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose & Function

The Superintendent I is responsible for optimizing efficiency, managing budgets, presenting metrics, developing process improvements, ensuring that the needs of internal and external customers are met.  Superintendent I’s are accountable for the scope, schedule and budget of project and program work within their respective areas of responsibility. Superintendent I’s creating and provide purpose, direction, coaching and providing leadership for their teams ensuring they adhere to all regulatory obligations, safety procedures and branch policies.

Applicants must be flexible in the hours of work and be able to supervise teams during dayshift, Monday to Friday. The successful candidate may be required to adjust their schedule as operationally required.

Specific Duties & Responsibilities

Business Operations

• Reviews and develops annual plans, work priorities, schedules, and crew allocations to ensure resources and equipment are efficiently and effectively allocated
• Ensures operational area activities are aligned to branch, Engineering and City strategic objectives
• Monitors budgets and maintains cost controls
• Support business and operational decisions through statistical branch data and metrics
• Develops, maintains and monitors services levels and resourcing plans for area(s) of responsibility
• Establishes targets for business and quality improvement
• Drives continuous improvement through an understanding of industry best practices with a focus on increasing efficiency, enhancing worker safety and engagement and improving quality of products and/or services
• Develops and maintains relationships with internal and external customers and liaises with City departments and partner branches to improve integration and ensure active collaboration

Supervision/Leadership/Engagement

• Models the behaviour expected of staff in work area; including collaboration, teamwork and respectful workplace behaviors
• Communicates branch objectives, requirements and rationale with staff
• Addresses employee and labour relations issues in a timely, fair and consistent manner
• Supports and adheres to the Attendance Management, Stay-At-Work and Return-To-Work programs
• Manages the performance development process for direct reports including following the City’s established annual process, documenting and tracking
• Employs coaching, corrective action and discipline to deal with issues and non-performance; and escalates issues appropriately
• Participates in the recruitment, selection, onboarding and training for new hires
• Identifies team development and training gaps and assists in developing and implementing training plans that include a balance of both technical and non-technical skills 

Safety

• Promotes a culture of safety within workgroup
• Ensures that all work is being performed in a safe manner at all times and adheres to Branch Safe Work Procedures and Organizational Health & Safety regulations
• Identifies safety concerns and addresses them quickly with appropriate training, guidelines or policies
• Escalates all safety issues and performs accident investigations
• Participates in Branch Safety Committee Meetings, Branch Safety Audits and Branch Safety Inspections
• Works collaboratively with Driver Services to ensure driver training and safety programs are in place
• Collaborates with Occupational Health and Safety to assist in organizational safety initiatives

Other

• Leads branch initiatives, projects and/or programs employing standard Engineering project management principles
• Ensures standard project/program processes are followed, documentation is maintained, and regular status reporting occurs
• Aligns branch practices with Engineering PMO, Supply Chain, Finance and HR policies, processes and work flows
• Understands regulatory obligations and ensures compliance

Qualifications

Education and Experience:

• Completion of Grade 12, supplemented by successful completion of technical, business and administrative courses related to fleet repair and manufacturing operations. Considerable experience in a large, complex, unionized Garage manufacturing facility is required
• 6-8 years of operations leadership experience in a Unionized environment
• Project management skills and experience considered an asset
• Red Seal Certification is an asset.

Knowledge, Skills and Abilities:

• Good working knowledge of WorkSafe BC and relevant Organizational Health & Safety standards
• Ability to interpret, follow, explain and direct staff in collective agreement language, City policies and procedures
• Ability to build staff engagement through departmental or corporate initiatives and through coaching, mentoring and training
• Skilled in conflict and dispute resolution
• Respectful interpersonal skills including the ability to build inclusivity
• Sound planning, organizational and project management skills
• Ability to contribute to the development of budgets and manage and provide advice on cost control
• Ability to evaluate work methods, processes and procedures, make recommendations for appropriate changes
• Ability to assist in the development of branch goals and objectives
• Ability to develop, define and monitor Staff developmental plans
• Ability to work collaboratively across different parts of the organization
• Proven ability to communicate effectively and professionally in both verbal or  in writing with staff, management and the public
• Ability to articulate complex concepts and expectations clearly
• Demonstrated ability to solve business problems using data and analytical skills
• Ability to develop, analyze and report on operational area/business area metrics
• Good working knowledge and experience with MS Office software, particularly with the creation and use of spreadsheets, and the demonstrated ability to learn and use new software
• Understanding of basic financial accounting principles
• Previous experience and/or training with SAP and/or similar enterprise software such as Oracle
• Previous experience and training using Hansen and/or similar resource/inventory management software/business information software

Driver’s License and Record Checks:

• A current and valid Class 5 BC Driver’s License or higher and a satisfactory driving record

Business Unit/Department: Engineering Services (1300) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date:  June, 2024 

Salary Information: Pay Grade RNG-SPT: $96092 to $120120 per annum

Application Close: May 21, 2024

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply.  Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion. 

Before you click Apply now

Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.