Assistant Manager, Community Development Services

Requisition ID: 42634

Company: The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.

Worksite:  Central Library

Job Summary: Reporting to the Associate Director, Neighbourhood & Youth Services, the incumbent is responsible for the overall patron experience through supervision, organization and administration of a functional area in the library. Responsible for leading and implementing the Library’s strategic goals and priorities in Community Library Services, and providing leadership to staff in contributing to the success of the Library as a whole. Demonstrates and sets expectations for the conduct of staff that adhere to the library’s policies and procedures in accordance with the Library’s vision, mission and values.
 

The incumbent is part of the leadership team for Neighbourhood Services and works collaboratively within the team and system wide to ensure that service priorities are met. The incumbent employs community development techniques to better understand community needs and address systemic barriers to accessing library services for socially excluded communities.
 

The incumbent is responsible for the development and coordination of system wide staff training and resources on community engagement and providing library services with a community-led focus.
 

The incumbent works closely with branches and other functional areas such as Information Services, Circulation Services, Children & Teen Services, Programming & Learning, and Human Resources, as well as the community to ensure that VPL’s services are responsive to our patrons’ diverse needs and interests and that staff are prepared to deliver services.

Job Requirements:

Education/Qualifications:

• Master’s Degree in Library and Information Science from an ALA accredited library school.
• Completion of supervisory courses. 

Experience:

• Demonstrated supervisory and/or leadership experience.
• Experience in the provision of library services including programming, information services, working with the community, and collection management.
• Considerable experience working in one or more of the following areas:
  • Indigenization, reconciliation, and decolonization
  • Mental health, substance abuse and/or addiction
  • Homelessness
  • Immigrants, refugees, and newcomers
  • Under-served individuals from culturally, socially, and economically excluded groups

Knowledge, Skills & Abilities:

• Ability to lead, coach and develop a staff team; excellent team-building and leadership skills.
• Thorough knowledge of current trends and industry best practices in areas of responsibility.
• Thorough understanding of library services, technologies and resources.
• Thorough understanding of the organization, its structure and roles, and strategic priorities.
• Demonstrated ability to work independently, creatively, flexibly and exercise sound judgement.
• Resilience and comfort with uncertainty, awareness of self and others, cultural sensitivity, respect and empathy, active listening and humility.
• Strong commitment to applying principles of equity, diversity, inclusion, and anti-racism to work
• Strong commitment to serving clients; open, pragmatic and responsive to clients and community.
• Innovative and flexible in a rapidly changing library environment with the ability to assist staff to participate in and be open to change.
• Ability to proactively identify, initiate, and develop relationships with key organizations and promote the service area to the community and agencies
• Excellent oral and written communication skills as well as analytical and problem solving skills.

Affiliation: CUPE 391
Employment Type: Regular Full-Time
Salary: $43.78 to $51.70 per hour 
Work Schedule: 

Monday to Friday 8:30am – 5:00pm

Note: Work schedules may change with reasonable notice

Closing date: Thursday, November 7th at 11:59pm

While the Library thanks you in advance, only those candidates being considered will be contacted.

Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve.  We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities.  Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.

Applicants must be prepared to work at any location in the VPL system.  As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.