Associate Director, Accounting Operations

Requisition ID: 5241 


The City of Vancouver is striving to become the greenest city in the world by 2020 and we are proud to be one of BC's Top Employers, Canada's Best Diversity Employers, and one of Canada's Greenest Employers. With employees that have helped Vancouver consistently rank as one of the world's most livable cities, the City values a diverse workforce which represents the vibrant community we so proudly serve.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.


Main Purpose and Function
The Associate Director, Accounting Operations is responsible for developing, implementing and improving policies, standards and business processes and systems to enable the City’s business units to effectively manage their financial and business functions. The incumbent manages approximately 35 staff in Accounts Payable Shared Services Centre, Corporate payroll department and Central Account Receivable unit and is responsible for the development and maintenance of processes and systems to support external and internal management reporting.  The incumbents duties include developing financial and accounting policies, business processes within the shared services centres, as well as interfacing processes in the business units; and ensuring the compliance with payroll and tax legislation.

Key Contacts and Reporting Relationships
Reporting to the Director of Financial Services, the Associate Director, Accounting Services is a key member of the Financial Services Management Team. The Associate Director, Accounting Operations works closely with the Associate Director, Financial Reporting to ensure timely and accurate transaction processing to support periodic financial reporting; senior management in Supply Chain to ensure effective and efficient procure to pay processes; senior Corporate Human Resource management to ensure alignment between HR and payroll. The incumbent also works closely with the Business Units Accounting units and senior managers in all business units and provides advice and assistance to ensure consistent application of policies, procedures and internal controls. The incumbent works closely with SAP Business Support Team to ensure SAP systems and processes are developed and maintained to meet processing and financial information requirements. The incumbent maintains contact with regulatory bodies for reporting requirements and tax compliance, provincial and federal ministries and agencies and auditors. The incumbent has 2-3 direct reports

Specific Duties/Responsibilities

  • Develops and sets strategic direction for the accounting and payroll sections ensuring integration with Financial Services strategic goals.
  • Responsible for overall management and coordination (planning, controlling and monitoring) of the City’s corporate accounting functions. Accounts Payable Shared Services is responsible for processing payments for City’s goods and services, grants and various remittances  (over $3.5 billion annually). Corporate Payroll is responsible for biweekly payroll for approximately 10,000 staff and 16 collective agreements.
  • Develops, recommends, improves, documents and implements corporate financial policies and standards specifically related to accounts receivable, payroll and accounts payable. Provides advice and guidance to departments on appropriate accounting treatment for business transactions and ensures consistent application.
  • Develops corporate finance processes and works with business units and Business Unit Accounting to implement procedures to optimize efficiencies and performance for key financial processes. Reviews and recommends improvements to business processes. Sets objectives, establishes standards and content of business process training and assistance to departmental staff.
  • Provides strategic direction for the development and implementation of enhancement to ERP (SAP) system specifically related to accounts payable, payroll, rental billing, accounts receivable and  and reporting functionality. Leads business units in identifying issues, changes and improvements, defining user specifications and setting priorities for system enhancements. Coordinates resources for testing, documentation and implementation.
  • Coordinates business units and directs accounting staff in the preparation of the monthly reconciliations and yearend audit working paper files for payroll, accounts payable and accounts receivable. Sets standards, format and reviews yearend working papers, files and documentation. Preparation of statutory reports required by the Vancouver Charter, provincial legislation (Financial Information Act), provincial ministry (annual municipal reporting forms) and Statistics Canada reports.
  • Establishes corporate policies and procedures relating to corporate master data, transaction processing and reporting for Accounts payable, accounts receivable and payroll. Provides direction and advice to business units on accounting policies and procedures.
  • Conducts reviews and studies and prepares complex analyses on financial issues. Prepares reports for senior management and Council.
  • Oversees a department of 35 including professional accounting and clerical staff. Provides management leadership to assistant managers. Establishes annual and long-term goals and objectives for the accounting and payroll sections .Develops performance goals and objectives and provides guidance and advice on staff management issues. Hires, orients and trains staff. Handles disciplinary and labour relations issues
  • Develops and implements procedures to ensure compliance to tax (PST, federal commodity taxes, non-resident withholdings) legislation and related reporting requirements.
  • Develops department budget for approval. Establishes appropriate services levels and allocates resources. Monitors and manages expenditures.
  • Other duties/responsibilities as assigned.


Education and Experience:

  • Professional accounting designation (CPA) combined with a university degree
  • Minimum of 10 years of progressive related financial accounting and senior management experience in a large organization, preferably within the public sector and union environment
  • Considerable experience working with advanced complex financial systems such as an ERP system
  • Considerable experience with a large complex payroll function and shared services delivery models
  • Experience in a municipal environment, familiarity with local government regulatory requirements would be an asset


Knowledge, Skills and Abilities:

  • Sound working knowledge of complex fund accounting, and financial reporting requirements (PSAB) and payroll accounting
  • Proven leadership ability to lead organizational change, development of staff and teamwork
  • Strong strategic planning skills coupled with ability to analyze issues on a broad business level and set priorities.
  • Effective problem solving ability supplemented by strong analytical and organizational skills
  • Excellent communication (oral and written) and interpersonal skills, ability to handle conflict and facilitate resolutions.


Business Unit/Department: Finance, Risk & Business Plan (1150) 

Affiliation: Senior Exempt 

Employment Type: Regular Full Time 


Application Close:  October 1, 2017

We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.  

Job Segment: Operations Manager, Manager, ERP, Clerical, Operations, Management, Technology, Administrative

Apply now »