Food Service Worker

Requisition ID: 36721 


Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.


Main Purpose and Function

Carnegie Community Centre serves as an important resource to Vancouver's diverse Downtown Eastside community. Patrons participate in the educational, recreational, cultural and social programming, enjoy the delicious low cost food offered at the cafetaria, or simply enjoy the Centre as the living room of the Downtown Eastside.


The Food Service Worker position is a physically demanding dishwashing position requiring manual labour in a fast paced kitchen environment. The Food Service Worker performs a variety of cleaning and kitchen tasks in a commercial kitchen. The Food Service Worker organizes, cleans and sanitizes the work area, busses and sorts food and waste into appropriate recycling bins, washes and puts away the pans, pots, dishes, and other equipment used in the kitchen, and executes various tasks to assist the other employees responsible for serving and preparing food and beverages including assisting in receiving and stocking supplies. The Food Service Worker maintains and operates commercial dishwashing equipment and reports any repair requirements. This position also oversees the work of volunteers under the guidance and support of the Kitchen Coordinator and Volunteer Program staff.


Specific Duties or Responsibilities

  • Performs a variety of cleaning and kitchen tasks including washing, sanitizing and putting away dishes, utensils, pots, pans, and other kitchen equipment
  • Ensures that the work area is clean, organized and free from hazards
  • Ensures that all equipment in the dish pit is in clean, safe operating condition and reports any need for repair to the Food Services Coordinator
  • Assists other kitchen staff with receiving supplies and stocking
  • Ensures that dirty dishes are brought to the dish pit, and that food waste and garbage is sorted into appropriate recycling bins
  • Ensures that dishwashing practices (e.g. personal hygiene) are compliant with food safe requirements
  • Establishes and maintains positive relationships and appropriate professional boundaries with staff, volunteers, and community members
  • Works tactfully and compassionately with volunteers who may have drug/alcohol addictions and/or be isolated through poverty, homelessness, mental illness, or other factors of social exclusion
  • Supervises and provides guidance, support, direction and coaching to volunteers as needed in the kitchen and cafeteria
  • Deals tactfully with difficult issues and handles complaints from volunteers and patrons concerning the food services in the Centre, or directs complaints to the Food Services Coordinator
  • Maintains a safe, healthy, and positive environment for staff, volunteers, patrons, and community members to access food services



Education and Experience:

  • Completion of tenth school grade, preferably supplemented with Food Safe training and some experience in dealing with socially and economically disadvantaged populations, or an equivalent combination of training and experience.


Knowledge, Skills and Abilities:

  • Working knowledge of the methods, supplies and equipment used to clean and sanitize dishes, pots, pans, utensils, equipment and working areas,
  • Some knowledge of health hazards in food preparation and service and of necessary precautionary measures
  • Ability to operate modern dishwashing equipment
  • Ability to organize work area efficiently and to establish and maintain an effective work schedule
  • Ability to do physically demanding work in a fast paced, hot, humid environment for long periods of time
  • Ability to work in a standing position for a long period of time
  • Ability to use computer to check and respond to emails
  • Ability to understand and follow regulations, policies and procedures related to food services and Centre operations


A Police Record Check is a requirement of this position. A clearance requires the absence of any criminal charges or convictions related to this position.


The City of Vancouver has a COVID-19 Mandatory Vaccination Policy.  All external applicants applying to the City of Vancouver are required to be fully vaccinated as a condition of hire and subject to this policy as a condition of ongoing employment.  Candidates may only be exempted from this requirement if they request and are approved for an accommodation based on a reason related to a Human Rights Code ground (such as disability). Such a request must be made during, not after, the recruitment process.


Business Unit/Department: Arts, Culture and Community Services (1200) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Auxiliary/Casual 

Position Start Date: August 2022 

Salary Information: Pay Grade GR-009: $21.27 to $24.88 per hour


Application Close: August 12, 2022

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities are encouraged to apply.  Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion


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Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx.. 5-10mins. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a tailored summary of skills and experience related to the position.