Library Service Assistant

Requisition ID: 42778

Company: The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.
Worksite:  Circulation

Job Summary: Reporting to a Circulation or Branch Supervisor, the incumbent is responsible for sorting and shelving a variety of materials, maintaining order and neatness of public areas and basic preparation of books and materials. Assists in the processing, sorting of materials and with circulation desk duties. Meets established Library strategic objectives and service standards. Demonstrates and models conduct that adheres to the library’s policies and procedures in accordance with the Library’s vision, mission and values. The incumbent works in Circulation at Central or at a branch and works collaboratively within their team and system-wide to ensure service priorities are met.

Job Requirements:

Education/Qualifications:

• Completion of Grade 12

Experience:

• Experience in a customer service environment; some experience in a library setting is an asset.

Knowledge, Skills & Abilities:

• Good customer service skills.
• Good working knowledge of business English, spelling, punctuation and arithmetic.
• Good oral and written communication skills.
• Ability to plan, organize and carry out assigned duties and responsibilities.
• Ability to perform routine tasks with a high degree of physical stamina and accuracy.
• Ability to establish and maintain good working relationships with team members.
• Working knowledge of the objectives, organization, procedures, services and resources of the library sufficient to refer patrons appropriately.
   

Affiliation: CUPE 391
Employment Type: Posted Part-Time
Salary: $24.04 to $28.10 per hour 
Work Schedule: 

Tuesday: 8:30am – 12:30pm
Wednesday & Thursday: 4:30pm – 8:30pm
Friday & Saturday: 1:00pm – 5:00pm
 

Note: Work schedules may change with reasonable notice

Closing date: Monday, December 9th at 11:59pm

While the Library thanks you in advance, only those candidates being considered will be contacted.

Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve.  We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities.  Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.

Applicants must be prepared to work at any location in the VPL system.  As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.