Superintendent I - Transfer & Landfill Operations Branch

Requisition ID: 44023 

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and engaging workplace.  Working at the City of Vancouver and within the public service can be a rewarding career where you play a key role in ensuring impartial and equitable access to services, upholding ethical governance, and addressing the needs of citizens with integrity and dedication.

Main Purpose & Function

Transfer & Landfill Operations (TLO) is responsible for efficiently operating the Vancouver South Transfer Station/Zero Waste Center and the Vancouver Landfill (in Delta) with a high level of customer service over varying shifts, seven days per week.

As a member of the TLO Management Team, Superintendent I’s are responsible for optimizing efficiency, managing budgets, presenting metrics, developing process improvements, ensuring that the needs of internal and external customers are met, and creating purpose and direction for their teams.  Superintendent I’s are accountable for the scope, schedule and budget of project and program work within their respective areas of responsibility.  Superintendent I’s are responsible for leading and developing front line staff.  They must ensure every team member understands branch goals and objectives and enable the team to achieve them by providing guidance, feedback and training.  Superintendent I’s must manage their teams in a safe and responsible manner ensuring they adhere to all regulatory obligations, safety procedures and branch policies.

The position reports to a Superintendent II; assigns Site Supervisor Operators and their crews to perform the work required.  Communicates and collaborates with a range of staff within the branch, other branches, departments, and members of the public and businesses to ensure the branch workforce can effectively complete assignments.

This position will be based out of the Vancouver Landfill Office (5400 72nd St, Delta). The work schedule will be on a 4 day work week, Friday from 12:30-23:00, Saturday to Monday from 06:00-16:30. The successful candidate may be required to adjust shifts based on operational needs at either locations (Vancouver Landfill Office in Delta or Transfer Station in Vancouver).

Specific Duties & Responsibilities

Business Operations

• Reviews and develops annual plans, work priorities, schedules, and crew allocations to ensure resources and equipment are efficiently and effectively allocated and work outcomes are optimized
• Collaborating with the TLO Management Team and Transfer & Landfill - Engineering and Environment Branch to establish, track and report on their annual work plan and ensuring operational activities are aligned with Branch, Departmental and City of Vancouver strategic objectives
• Collaborating with stakeholders from internal branches such as Fleet Management Services, Kent Yard, and Sanitation Services plus external customers, consultants and contractors such as Metro Vancouver, Multi Materials BC, etc. as required
• Establishes work area process and workflows
• Ensures operational area activities are aligned to branch, Engineering and City strategic objectives
• Monitors budgets and maintains cost controls by analyzing and investigating variances, obtaining quotes and authorizing invoices
• Provides input with planning, reviewing and adhering to Operating and Capital Budget parameters depending on work area
• Provides input with the development, monitoring and communication of budget reports to ensure accuracy and transparency
• Manages budget variances within specific area of responsibility
• Creates, maintains, analyzes and makes recommendations using statistical branch data to support business and operational decisions
• Understands established branch metrics and assists in developing new metrics, as required, that can be used to manage and control business operations 
• Maintaining and monitoring service levels to ensure excellent customer service is being delivered to citizens and external customers
• Establishes targets for business and quality improvement
• Drives continuous improvement through an understanding of industry best practises with a focus on increasing efficiency, enhancing worker safety and engagement and improving quality of products and/or services
• Develops and maintains relationships with internal and external customers and liaises with City departments and partner branches (e.g. design and operating branches) to improve integration and ensure active collaboration

Supervision/Leadership/Engagement

• Models the behaviour expected of staff in work area; including collaboration, teamwork and respectful workplace behaviors
• Communicates branch objectives, requirements and rationale with staff, both orally and in writing
• Addresses employee and labour relations issues in a timely, fair and consistent manner using internal City resources, collective agreement provisions and City and Branch policies and programs
• Supports and adheres to the Attendance Management, Stay-At-Work and Return-To-Work programs
• Encourages workplace productivity, good attendance and morale by building engagement
• Manages the performance development process for direct reports including following the City’s established annual process, documenting and tracking
• Employs coaching, corrective action and discipline to deal with issues and non-performance; and escalates issues appropriately to the Superintendent II and Associate Director
• Participates in the recruitment and selection process for new hires
• Ensures appropriate onboarding and training of new employees, including safety orientations
• Identifies team development and training gaps and assists in developing and implementing training plans that include a balance of both technical and non-technical skills

Safety

• Promotes a culture of safety within workgroup
• Ensures that all work is being performed in a safe manner at all times and adheres to Branch Safe Work Procedures and Organizational Health & Safety regulations
• Managing of the safe and cost-effective operation of heavy equipment through a program of SOP training and regular preventative maintenance
• Identifies safety concerns and addresses them quickly with appropriate training, guidelines or policies
• Escalates all safety issues
• Participates in Branch Safety Committee Meetings
• Participates in Branch Safety Audits
• Participates in Branch Safety Inspections
• Works collaboratively with Driver Services to ensure driver training and safety programs are in place
• Performs accident investigations
• Working closely with the OHS Safety Specialist and Training & Compliance Agent to set a clear direction to ensure that all safety regulations are met and followed by staff, regular compliance reviews are scheduled, and safety training scheduled

Other

• Leads branch initiatives, projects and/or programs employing standard Engineering project management principles
• Ensures standard project/program processes are followed, documentation is maintained, and regular status reporting occurs
• Aligns branch practices with Engineering Strategy and Standards, Supply Chain, Finance and HR policies, processes and work flows
• Understands regulatory obligations and ensures compliance

Other duties/responsibilities as assigned

Qualifications

Education and Experience:

• Completion of grade 12 supplemented by technical and/or business management courses related to municipal, leadership and/or solid waste operations
• 6-8 years of operations leadership experience in a large, complex, unionized environment
• Experience with municipal solid waste transfer and disposal operations, recycling techniques and related legislation/policies is preferred.
• Project management skills and experience considered an asset

 Knowledge, Skills and Abilities:

• SWANA MOLO/LOB and MTS certification and comprehensive business area knowledge are desirable
• Good working knowledge of WorkSafe BC and relevant Organizational Health & Safety standards
• Ability to effectively work as part of a team of Superintendents, communicating essential information required to smoothly transition operational knowledge between shifts, ensuring consistent messaging and approach with staff and operations
• Ability to interpret, follow, explain and direct staff in collective agreement language, City policies and procedures
• Ability to build staff engagement through departmental or corporate initiatives and through coaching, mentoring and training
• Skilled in conflict and dispute resolution
• Respectful interpersonal skills including the ability to build inclusivity
• Sound planning, organizational and project management skills 
• Ability to contribute to the development of budgets and manage and provide advice on cost control
• Ability to evaluate work methods, processes and procedures, make recommendations for appropriate changes, and implement
• Ability to develop goals and objectives in area of responsibility and contribute to development of branch goals and objectives
• Ability to develop, define and monitor staff developmental plans
• Ability to work collaboratively across different parts of the organization
• Proven ability to communicate effectively and professionally orally or in writing with staff, management and the public
• Ability to articulate complex concepts and expectations clearly
• Demonstrated ability to solve business problems using data and analytical skills
• Ability to develop, analyze and report on operational area/business area metrics
• Good working knowledge and experience with MS Office software, particularly with the creation and use of spreadsheets, and the demonstrated ability to learn and use new software
• Understanding of basic financial accounting principles

Driver’s License:

• A current and valid BC Driver’s License and a safe driving record are required. Class 1 or Class 3 with air endorsement is an asset.
• The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities.

Business Unit/Department: Engineering Services (1300) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: September, 2025 

Salary Information: Pay Grade RNG-SPT: $103,430 to $129,278 per annum

Application Close: August 5, 2025

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply.  Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion. 

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In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.