Support Systems Technician - SCADA Technologist

Requisition ID: 35035 


Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.


Main Purpose & Function

The SCADA Technologist is responsible for providing complex technical analytical and advisory work in the Water and Sewer Divisions, Neighbourhood Energy Utility, Kent Yard, Transfer Station and the Landfill for Engineering Services. The position maintains industrial controllers, industrial servers, industrial network equipment and telemetry systems otherwise known as SCADA assets, provides technical expertise and guidance to the SCADA Manager and SCADA Supervisor and acts as a technical lead for SCADA related projects. The SCADA Technologist designs, programs, configures, troubleshoot and supports SCADA systems, assists contractors and consultants with system upgrade projects and new installations, and provides technical support and troubleshooting for supervisory control and data acquisition (SCADA) related issues.


Key Contacts and Reporting Relationships

The position reports to the SCADA Technical Supervisor. The position liaises with internal and external stakeholders related to work, assists contractors and consultants with system upgrade projects and new installations and provides technical expertise and guidance to the SCADA Manager and SCADA Supervisor. This position has constant interaction with SCADA user groups – Design and Operations staff in Water, Sewer, NEU, Kent Yard, Transfer Station and Landfill. The position also coordinates with Information Services staff on collaborative projects, IT/OT security and troubleshooting.


Specific Duties & Responsibilities

  • Supports the City’s SCADA infrastructure by providing technical and analytical work in designing, installing, programming, configuring, and troubleshooting of SCADA assets.
  • Provides technical guidance and expertise to Engineering Services, Project Managers and Operations, particularly in SCADA design with new technologies for system upgrades and complex troubleshooting.
  • Maintains departmental SCADA system assets such as Programmable Logic Controllers (PLC’s), Remote Terminal Units (RTU’s), Human to Machine Interfaces (HMI’s), configuring Industrial servers and network equipment, and radio systems.
  • Assists departmental operations staff by troubleshooting and resolving SCADA technical issues.
  • Assists the SCADA Supervisor in providing technical specifications for all system hardware and software, as well as reviewing drawings and as-builts.
  • Maintains SCADA service requests through Hansen.
  • Attends and participates in sight meetings to review scope of work and assessments.
  • Works alongside with consultants and contractors for SCADA system upgrades and expansion projects.
  • Coordinates information sharing with Engineering Technology Group, Technology Services, Networking, Security and Traffic and Electrical Operations Branch.
  • Other duties as assigned



Education and Experience:

  • Diploma or Degree in Automation & Instrumentation or Industrial Control Systems or Electronics or related sound experience of SCADA systems experience, or an equivalent combination of education, training and experience


 Knowledge, Skills and Abilities:

  • Knowledge of Industrial control, telemetry and electrical systems used in the Water, Wastewater industry, Industrial Thermal Generation or Refrigeration plant processes along with sustainable design principles and industry best practices.
  • Extensive knowledge of PLC and RTU programming using IEC 61131-3 Programming languages primarily Ladder Logic and Function Block Diagram language.
  • Extensive knowledge of HMI programming using .NET and Visual Basic programming structure.
  • Extensive knowledge of programming and configuring SCADA serial/ethernet radios.
  • Extensive knowledge of configuring Industrial networking equipment including layer 2/3 switches and firewalls.
  • Extensive knowledge of interfacing to third party vendors using Industrial Communication Protocols including MODBUS, DNP3, and BACnet.
  • Extensive knowledge of electronics, electrical, IT and personal computers and server based machines including Windows and Linux based operating systems.
  • Extensive knowledge in interfacing to SQL and proprietary databases including third party reporting software.
  • Knowledge of onsite field commissioning of upgrades, system expansion or maintenance downtime start-ups. 
  • Knowledge in reviewing and providing feedback on electrical design, P&ID loop drawings and network topology drawings.
  • Knowledge and experience with AutoCAD or Solidworks.
  • Knowledge of the Canadian Electrical Code, ISA, and IEC standards.
  • Experience with Project Management functions including planning, scheduling, tracking and reporting.
  • Excellent oral, written communication and documentation skills.
  • Ability to resolve and troubleshoot complex SCADA, automation, instrumentation and technical communication issues in a timely manner.
  • Ability to develop, document, review and revise formal working procedures and techniques.
  • Ability to analyze the implications of proposed changes and to present proposals in non-technical language.
  • Ability to work under minimal supervision.
  • Ability to work with consultants, contractors and various internal technical and non-technical departmental staff.
  • Ability to lift 50 lbs for equipment moves, installation and configuration.
  • Ability to learn new technologies and stay abreast of industry innovation.
  • Ability to respond to after-hours calls in a timely manner.
  • Current and valid BC Drivers License.


All City of Vancouver employees are required to be fully vaccinated as a condition of hire and ongoing employment.  Candidates may only be exempted from this requirement if they request and are approved for an accommodation based on a reason related to a Human Rights Code ground (such as disability). Such a request must be made during, not after, the recruitment process. 


Business Unit/Department: Engineering Services (1300) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Regular Full Time 

Position Start Date: February, 2022 

Salary Information: Pay Grade GR-023: $37.12 to $43.82 per hour


Application Close: January 21, 2022

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous applicants, people of colour, all genders, LGBT2Q+ and persons with disabilities are encouraged to apply.  Accommodations will be provided upon request during the selection process.  If you would like to be considered for this exciting and impactful career opportunity, please apply through our careers site.


Before you click Apply now

Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.


In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approximately. 5-10mins. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a tailored summary of skills and experience related to the position.


We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.  


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