Team Lead I (Assistant Supervisor, Fitness)

Requisition ID: 44464 

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and engaging workplace.  Working at the City of Vancouver and within the public service can be a rewarding career where you play a key role in ensuring impartial and equitable access to services, upholding ethical governance, and addressing the needs of citizens with integrity and dedication.

Main Purpose and Function

Assisting and supporting the Supervisor of Sport and Wellness, the Assistant Supervisor, Fitness has responsibility for the development, co-ordination and management of multiple fitness facilities and programs, ensuring innovative service delivery that meets Park Board community and revenue expectations. The position manages the fitness centre programmers in supporting financial and other resources in order to enhance operational efficiencies within the framework of related Park Board and City Policies, applicable collective agreements and community partnerships. The secondary focus for the position is to assist managing these resources on a system wide level.

This position functions as a Park Board management representative in overseeing the effective team leadership of the indoor fitness facilities operations and is responsible for managing employees, including the hiring of staff, coaching, training and development, performance evaluation and attendance management, discipline, and representing the Employer in the grievance process up to stage 1

Specific Duties/Responsibilities

• Prepares the annual budget estimates and requisitions supplies related to work performed, analyses costs and revenues, records usage statistics and similar statistics, and prepares reports for review.
• Directs unionized staff to oversee scheduling and schedule management, assigns work and staff schedules and manages staff directly through subordinate first line supervisors (Fitness Programmers),
• Directs and evaluates the work of RFT, RPT and Auxiliary staff engaged in providing fitness services, implementing fitness programs and clerical support services at Vancouver Park Board Operated fitness centres.
• Supports hiring of a large number of staff for various fitness facilities, programs, and services.
• Provides coaching on a timely basis; develops goals and expectations, identifies training and development including all aspects of OH&S, technical and administrative requirements.
• Administers provisions of applicable collective agreements, Park Board and City policies and other applicable legislation. Provides leadership in the resolution of disputes, meets with staff to resolve disputes and participates in grievance hearing at all steps of the grievance process; hears meetings at Step 1 of the grievance process.
• Establishes and maintains communication with staff to discuss policies, administrative issues and share information, operational plans and problem-solving incidents in the fitness system
• Develops and coordinates the most effective use of the facility to ensure intensive utilization and to optimize income based on the publics’ needs and fitness facilities capabilities, and in accordance with Park Board policy.
• Reviews and assesses the fitness operations through a continuous improvement lens to recommend changes in policy, services offered, equipment and facilities, implements approved policy changes.
• Supports direct reports in the safety inspections and necessary action to correct unsafe conditions.
• Maintains good public relations between staff and the general public and promotes cooperative relationships with organizations using Park Board facilities and community centre associations.
• Manages and assumes responsibility for the health and safety of staff, clients and general public using fitness facilities and programs. Ensures compliance by relevant parties and establishes leadership in risk management and relevant safety committee operations.
• Sets performance goals and coaches employees to achieve desired results; conducts performance reviews and provides constructive feedback to employees.
• Establishes and monitors attendance management goals within the group; meets with employees to address and resolve attendance problems.
• Works collaboratively with Community Centre Association operated Fitness Centres, providing best practices and support to ensure optimal fitness service delivery
• Other duties/responsibilities as assigned.

Minimum Qualification Requirements

Education and Experience:

• University graduation in Kinesiology, Human Kinetics or a related discipline combined with management experience in the fitness industry; or a diploma in a related discipline with considerable experience.
• Supervisory and management experience gained through a minimum of 4 years of progressively more responsible roles within fitness or a related field.
• BCRPA certification is an asset.

Knowledge, Skills and Abilities:

• Considerable knowledge of working with human resources and labour relations in a unionized environment, including recruitment, coaching, performance management, training, discipline and termination and representing employer at grievance hearings.
• Considerable knowledge in the creation and presentation of formal and informal reports and engagement involving a diverse range of stakeholders.
• Ability to achieve measurable results driving towards multiple deadlines.
• Strong ability to lead an organization towards a culture of engagement and performance using industry best practices, performance indicators and continuous process improvement.
• Ability to simultaneously manage multiple organisational priorities, projects and deadlines.
• Considerable knowledge of the role of data, metrics and tools to support the planning and decision-making process.
• Excellent knowledge of MS Office (Outlook, Word, Excel, PowerPoint)
• Driver's License for the Province of British Columbia

Drivers License and Record Checks

Candidates must attach the following records and satisfy the City’s driving requirements to be considered for this role:

• Copy of your five-year ICBC Commercial Driver’s Abstract (N Print) directly from ICBC dated within 14 days of this posting
• Copy of your five-year ICBC Driver’s Claims History directly from ICBC within 14 days of this posting
• If you have less than five years driving experience in BC, a request must be made for out of province/country abstract and claims historyWhere operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work a hybrid work week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Board of Parks & Recreation (1400) 

Affiliation: Exempt 

Employment Type: Regular Full Time 

Position Start Date: October, 2025 

Salary Information: Pay Grade RNG-070: $87,013 to $108,772 per annum

Application Close: September 10, 2025

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply.  Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion. 

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Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.